Our Address

West Shaw Cote Farm

Low Abbotside

Askrigg

DL8 3JH

Contact Us

TEL:01969650932  

E-MAIL: Contact@cherishglamping.co.uk

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Terms and Conditions

Booking and Payment

We would prefer payment by bank transfer

Sort Code 23-69-72 Account 18130959

 A reservation is finalised on receipt of 30% of the total booking fee including charges for pets and hot tub if more than 6 weeks before the holiday commencement. 

The balance is then due 6 weeks before holiday commencement. 

To secure your reservation with 6 weeks of holiday commencement please pay the full balance. 

We do accept payments through Paypal.

If you pay through paypal you will be charged the full cost of your holiday at check out.

Card Machines for additional payments (food, drinks, wood) will be available on site and we hope to be able to offer credit card / debit card bookings shortly for no additional cost. 

Cancellation 

Where the customer cancels we reserve the right to retain 30% of the total booking fee or 100% where the cancellation is within 6 weeks of the holiday.  However, we will make every endeavour to re-market and reduce the amounts retained with any net proceeds received. 

 

Where Cherish Glamping are forced to cancel holidays due to unforeseen circumstances then the compensation will be limited to the amounts paid by the customer.  Cherish Glamping will endeavour to give as much notice as we are able. 

 

Your Responsibilities 

 If you bring a dog that you pay, clean up and respect other people and livestock. 

You are expected to take reasonable care of the property and any accidental damage beyond reasonable wear and tear will be charged to the customer. 

This is a family friendly site and we ask that you respect evening quietening down by 22:00 and be sensitive to the needs of families 

 

Complaints procedure 

If you have a formal complaint please email contact@cherishglamping.co.uk or write to Cherish Glamping, West Shaw Cote Farm, Low Abbotside, Askrigg, Leyburn, DL8 3JH as soon as the issue has arisen and as a minimum registered as a complaint within one week.

Data & Legal 

 We will not share you data with any 3rd parties except where you have requested that we do so.

 

We will not hold your data or market to you with further offer except where you are connected with us on Social Media. 

Legal cases will be subject to English Law with an expectation that mutual agreements and mutually contributed arbitration will be used in preference to court hearings.